Data collected
Data Collection Practices
We collect personal data such as names, contact information, and preferences related to wellness stays and accessibility.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected from users.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Sources of data
Sources of Data Collection
Information may be collected when users register, make inquiries, or engage with our content.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We use essential cookies for functionality and performance cookies to enhance user experience.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies can be managed through browser settings, allowing users to control their data preferences.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights should be submitted through the designated contact methods.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant updates to this policy via our website.
Material changes to this policy are communicated through appropriate channels.
Contact Information
Email
Phone
+65 6907 9788
Address
19, Old Airport Rd, Singapore, SG
General inquiries
Purposes of Data Processing
Personal data is processed for service delivery, customer support, and improving user experience.
Processing is limited to the purposes described in this policy.
Data Sharing with Partners
We may share data with service providers who assist in our operations, under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosure
We may share personal data with legal authorities when necessary to comply with laws or regulations.
Disclosure to authorities occurs only when required by applicable law.